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Being an actively expanding global healthcare company with headquarters on Cyprus, Medochemie Ltd. produces a wide range of pharmaceutical products to be shipped worldwide. Needless to say, all prescription drugs designated for major global markets need to meet urgent serialisation requirements.
“Serialisation project is a very serious project, therefore we started planning already three years back”, says Mr. Anastasi, the serialisation project manager at Medochemie Ltd. “That was the time when we also looked at what solutions and manufacturers are available on the market”. The major requirements of the project team upon selecting the serialisation machines was the reliability of the equipment, compact design and user-friendly software. Being WIPOTEC-OCS customers in the checkweigher sector for more than 10 years, Medochemie production team was convinced by the quality equipment and support service and therefore strongly inclined towards Track and Trace solutions from WIPOTEC-OCS from the very beginning.
Upon analysing their needs, the project team opted for standardised high-tech machines from the TQS Fast Track product portfolio to perform serialisation, tamper evident labelling and weighing for completeness check. TQS Fast Track machines have compact design, which solved one of the major project challenges – space limitation.
“We are going to equip nine production lines with TQS-HC-A and TQS-SP machines, which will cover 100% of all our inline serialisation operations”, says Mr. Anastasi. The machines will serialise and put tamper evident labels on prescription medicine for Europe, Gulf countries and Russia.
To facilitate support service and minimise production downtime, the TQS Fast Track machines are equipped with a firewall-based VPN remote service tool, which enables secure remote connection between the WIPOTEC-OCS service team and the operator. “This feature will allow us to perform any service actions quickly and effectively”, says Mr. Anastasi. The operator can enable access to the TQS machine via a hardware switch in the control cabinet. In this way, the operator always has control over the scope and time of the remote access. This advanced concept ensures that WIPOTEC-OCS provides remote services in accordance with the highest security standards.
“The software is very intuitive and easy to use which presents a big advantage for staff training”, notes Mr. Anastasi. Particularly, the ConfigureFast Feature enables easy and quick configuration of the code layout setting the printer and cameras in one-step. In opposite to other technologies, where the printer and cameras have to be set separately, the ConfigureFast feature proves to be timesaving and minimises the chances of operation errors tremendously.